Monday, May 12, 2008


The receptionists at the audiologiy's office are just so difficult. I've made several relay calls to them over the last few months using relay, and they are still uncomfortable with taking my relay calls. It's really not that difficult! I am not using the phone when I make these calls, I am on the internet, typing out my message to the operator, and the operater is relaying my message to the receptionist. Then the receptionist responds to the operator, operator types the message and sends it to me. Oy!

Hearing aid is much better. He took the bass-boost off. Good! Got the proper FM shoe for the hearing aid, so will play with the FM at home. But there's no telecoil setting on my hearing aid. Somehow it got switched with the music setting. I don't even know how the music setting works. I don't use headphones or blast music from a speaker. I use the telecoil setting with the Hatis Epic ear hook to listen to music, or to DVDs on my portable DVD player. Hm. I want to get it switched back to Telecoil, and switch the FM+Mic setting to just FM only. And there is no way I can wait until May 19 for further adjustments. It shouldn't take more than 5 minutes really, to just switch out the 2 programs to 2 other programs, and plug the remote into the computer so that it is updated to have the right programming options. I am not going to wait 2 weeks just for a simple little thing. That's just ridiculous.

Meh. I hate dealing with receptionists at times, especially when they are so clueless. I'm not asking for a whole half-hour appointment session. Just a mere 5 minutes to make the switches and that's it. No increasing the volume or messing with the bass levels, etc. The volume and bass adjustments can be done on another day, after I've gone a few days with the current adjustments so I can get a feel for it and figure out what further adjustments need to be made.

It's times like this, where I wish we could somehow adjust the hearing aids on our own computers, just simple adjustments. They should have a program for digital HA users to load onto their computer, and they can make their own simple tweaks, like switching out programmings and adjusting the volume a bit (with the program having a limit on the volume so some users don't go too crazy). Just little simple stuff like that. Then we wouldn't have to worry about making appointments. Just see the audie if there is a big enough issue with the hearing aid or for MAJOR adjustments, but not little itty bitty ones.

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