Difficulties

So, I guess Wyoming EqualityCare is being difficult with the appeal case. The person at Advanced Bionics working on my appeal case is resubmitting everything. She's requesting for copies of my medical records and another letter from Rocky Mountain Ear Center so she can send that in. I've already resent the copy of the denial letter so she could use it as well. So frustrating! Hopefully this time we actually get somewhere with the appeal, and actually get an answer!